Privacy and Cookies Policy

Privacy and Cookies Policy

What type of personal information do we collect on the website www.PRIS.PT?

Information collection takes two forms:

Information (data) sent by you through the creation of a customer account, placing an order, or customer support form:

When creating a customer account on the website, you are asked to fill in a form with your personal data. Some are mandatory, others optional. Mandatory data relates to the correct processing of various information sent to you. Optional data, on the other hand, aims to understand your tastes, preferences, and obtain more information about you so that we can better serve you. This information is used to satisfy your requests, improve your future visits, improve and increase communication with you and offer you the possibility of winning various prizes.

Additionally, whenever you contact Customer Service, you provide data that we use to provide a faster and more effective response to your requests and clarifications.

Information obtained automatically by our system: Pris Audiovisuais uses, on its website, cookies that improve performance and the browsing experience, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information. The placement of cookies not only helps the website to recognize your device the next time you visit us, but it is also essential for its functioning. The cookies used by Pris Audiovisuais do not collect personal information that allows you to be identified, but only store generic information, namely the form and/or location of access and the way you use the websites. Cookies only retain information related to your preferences.

Is information shared with other entities?

Your personal information is vital data for our work in order to provide an increasingly better service. As such, your data is only used by us for the purposes accepted and previously defined by you.
Whenever necessary, Pris Audiovisuais may transmit your personal data to third parties – partner companies of Pris Audiovisuais, for example, freight transport companies – solely and exclusively for the purpose of executing a service you have contracted, such as delivering a product to your home. . Your personal data may also be communicated when the law requires it.

What types of concerns should I have to guarantee the confidentiality of my data?

It is very important that you do not reveal your password and that you do not allow unauthorized third parties to use your computer or mobile device.
When accessing via a publicly accessible computer (shared by more than one user), ensure that you end your visit to the website by “Logout” from your customer account


You can at any time request the update, confirmation or removal of your personal data, in particular your telephone number or email, when communicating marketing/promotional campaigns. The option to remove and update data in email/newsletter campaigns is also provided directly in the email/campaign itself.